Refund policy
Contact Information
Haggan
5612 Gibson Rd
Vicksburg, MS 39180
Email: sales@haggan.store
Website: haggan.store
Pickup Only
All orders placed through our website are available for local pickup only. We do not offer shipping or delivery services at this time.
Customers will be contacted when their order is ready for pickup.
Return Eligibility
We accept returns within 30 days of the pickup date if:
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The item is unused and in its original condition.
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The item is returned with all original packaging and accessories.
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Proof of purchase is provided.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once opened or used:
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Massagers and massage equipment that have been opened and used.
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Personal care and wellness products.
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Clearance or final sale items.
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Gift cards.
Damaged or Defective Products
If your item is defective, damaged, or not functioning properly upon pickup, please contact us within 7 days at sales@haggan.store.
Please include:
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Your order number
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Photos of the product
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A description of the issue
We will review your request and may offer:
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A replacement
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Store credit
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A refund
Refund Process
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method used for purchase, including PayPal, Square, or other approved payment methods.
Refund processing times may vary depending on your payment provider.
Order Cancellations
Orders may be canceled before pickup. If payment has already been processed, an approved refund will be issued to the original payment method.
Refused Pickup
Orders not collected within 30 days of notification may be canceled and refunded at our discretion, less any applicable processing fees.
Contact Us
If you have questions regarding returns or refunds, please contact:
Email: sales@haggan.store
Thank you for shopping with Haggan.